10 Tips for Successful Business Networking
1. Keep in mind that networking is about being genuine and authentic, building trust and relationships, and seeing how you can help others.
2. Ask yourself what your goals are in participating in networking meetings so that you will pick groups that will help you get what you are looking for. Some meetings are based more on learning, making contacts, and/or volunteering rather than on strictly making business connections.
3. Visit as many groups as possible that spark your interest. Notice the tone and attitude of the group. Do the people sound supportive of one another? Does the leadership appear competent? Many groups will allow you to visit two times before joining.
4. Hold volunteer positions in organizations. This is a great way to stay visible and give back to groups that have helped you.
5. Ask open-ended questions in networking conversations. This means questions that ask who, what, where, when, and how as opposed to those that can be answered with a simple yes or no. This form of questioning opens up the discussion and shows listeners that you are interested in them.
6. Become known as a powerful resource for others. When you are known as a strong resource, people remember to turn to you for suggestions, ideas, names of other people, etc. This keeps you visible to them.
7. Have a clear understanding of what you do and why, for whom, and what makes your doing it special or different from others doing the same thing. In order to get referrals, you must first have a clear understanding of what you do that you can easily articulate to others.
8. Be able to articulate what you are looking for and how others may help you. Too often people in conversations ask, "How may I help you?" and no immediate answer comes to mind.
9. Follow through quickly and efficiently on referrals you are given. When people give you referrals, your actions are a reflection on them. Respect and honor that and your referrals will grow.
10. Call those you meet who may benefit from what you do and vice versa. Express that you enjoyed meeting them, and ask if you could get together and share ideas.
When Business Cards Aren't Enough:
7 Unusual, Uncommon and Unexpected
Networking Secrets to Help Boost Business
There comes a time in every small businessperson’s life when common networking practices like handing out business cards, attending various meetings and schmoozing with potential clients only goes so far. Eventually, the same old techniques get overused to the point that they become insufficient.
But how many times have you gained new business, created a great relationship or watched your website hits skyrocket because you did something unusual? Or uncommon? Perhaps even unexpected? Maybe you were on the right track.
The following is a list of atypical networking techniques that will help boost business. WARNING: They will stretch your courage. They will test your expertise. And they will challenge your creativity. But when business cards aren’t enough, alternative ways to develop and maintain mutually valuable relationships are your ticket to networking success.
What’s Your Story?
How did you get your start in business? Did you “fall” into your line of work? Perhaps there was an interesting anecdote, epiphany or event that caused the birth of your business. If so, this is called “Your Story.” Now, it’s not your Elevator Speech or your 30 Second Commercial. It’s your story. And it’s a fundamental tool for helping people and potential customers get to know you.
Here’s the key: write it out. Practice saying it aloud. Make it funny. And tell it to everybody. Not only does this create a memorable presence, but the more you share it with people, the more they will share Your Story with other people. Why? Because people don’t remember things, they remember stories. And after a while, the word about Your Story will spread.
Mix the Medium and Wow People
When I receive an email from an organization or business who has a question, wants to work together or just wants to chat, I do something called Mix the Medium. Here's how it works:
1) The exact moment I finish reading the email, I obtain the person’s phone number (if I don’t already have it.) If there's no email signature, I look at their email address or go to their website. If all I know is their company, I call Directory Assistance or look them up on City Search. Basically, I do anything I can to get their phone number within the next two minutes.
2) Then I call them right back.
3) I then say, "Hi, this is Scott Ginsberg. I was in the office when your email came through and I thought I’d call you back!" I say with a big smile on my face.
PEOPLE LOVE THIS. I have never done this without completely blowing the caller away. They respond with such excited phrases as "Wow, that was fast!" or "I'm impressed you called back already!" In fact, I recently received an email from a friend of mine who just changed jobs. He was writing to say hello and wish me a Happy New Year. And since I hadn’t heard from Jake in quite a while, I Mixed the Medium and called him right back. Five minutes later he booked me to do one of my speaking programs for his new organization!
Network en Masse
Speaking of speaking, here’s another untapped networking resource: local groups, organizations and associations. But I’m not talking about joining; I’m talking about giving a speech. It’s what I call “Networking en Masse.”
Small businesspeople are successful because they’re experts on something. So whether you’re in sales, printing, tech consulting or retail, find a way to transform your expertise into an informative, concise and entertaining speech that will help other people like yourself boost business.
Contact the meeting coordinator of your local Chamber, Rotary Club, Networking Group or Trade Association. They always need speakers. Offer the group a free 15-20 minute program. Include valuable tips, stories, illustrations and examples from your own business experiences that are of interest to the members. By speaking, you position yourself as an expert, validate your credibility and increase your company’s visibility.
Write as an Expert
Another underused networking tactic is writing articles or tip sheets about hot topics in your industry. You don’t even have to be a freelance writer or a journalist – just a business professional who can effectively convey his or her expertise in the form of a short article. Similar to speaking, writing articles in a publication read by your target market is the perfect way to position you and your company.
Here’s how to get started with this tip: Go to Google, type in your topic of expertise and the word “article.” For example, if you work in phone book advertising, type in “phone book advertising article.” (Be sure to use the quotation marks.) Hundreds of hits will come up. Read through a few dozen of them. This will give you an idea of what hot topics other people in your industry are writing articles about. Then, find out which online databases, ezines, newsletters or websites syndicated the articles you just read. By localizing these sources, you can contact the editors and inquire about article submission guidelines. (And if you get the opportunity to publish articles online, you can easily email the article link to other people who would benefit from reading your work.)
Don’t Fear the Big Shots
You’d be surprised how approachable some of the so-called “Big Shots” are. Great example: At a National Speakers Association Convention in July of 2004, I had the pleasure of attending a session with Seth Godin, best selling author of Unleashing the Ideavirus and Purple Cow. Now, in addition hearing him speak, I’ve also been a frequent reader of his books and articles for years. And a few months after seeing him live I thought, “What the heck…maybe I’ll just drop him an email.”
So it came to pass on October 8th, 2004, that I emailed Seth Godin. I told him how much I enjoyed his speech at the convention and that his work was a big influence on my own books and speeches. I also told him to check out my website, www.hellomynameisscott.com, for it was an example of the kind of idea he so passionately supported.
What did I have to lose, right?
To my surprise about a half hour later, he wrote me back. “Thanks for the kind words, Scott! I blogged your site. Good luck.”
Little did I realize that Seth Godin publishes one of the top ten most frequently read blogs in the world. As a result, I received over 70,000 hits on my website in one day! This resulted in some great new contacts, several exciting business opportunities and the birth of my own blog, which is now a critical part of my business! Which brings me to my last networking tip.
Blog For Bucks
If you don’t already have a blog for your business – get one. A blog is an online journal on which you can post comments, links, stories and articles. This popular new medium through which to share your feelings, experiences and emotions is a free and fun way to network with other online professionals. After I talked with Seth last year, I started the blog for my business, and it’s become a valuable tool to stimulate personal dialogue with potential customers. It’s also a great way to let your customers know what’s going on in your life.
For more information go to www.blogger.com; or do a search for any of the various blog providers.
The commonality of these unusual, uncommon and unexpected networking techniques is this: you must do what nobody else is willing to do. Sure, handing out business cards and attending meetings are all good techniques. But everyone does that. So are you willing to practice telling Your Story? Would you call people right back when they’re expecting you to email them tomorrow? Do you have the courage to give a great speech, write a helpful article or start a blog that shares your expertise? And are you willing to get in contact with a Big Shot?
I hope so – because eventually, business cards just aren’t enough!
Catch More Clients Using Strategic Networking
Is networking helping you bring in the new clients you want?
If you are like most independent professionals and small business owners, you put hard work into getting your name out there and distribute your business card wherever you go. You may even attend a weekly or monthly networking group or occasional business conference where people share leads. And like most people, your time and effort isn’t generating a steady stream of new business.
The problem is that most people think that networking consists of telling as many people as possible what they do, and handing out as many business cards as they can. They waste the few precious moments they have with new and existing contacts by focusing on themselves.
Its possible to meet someone in the airport, hand them your card after a brief conversation, and have them call you to request your services, but this random approach is like playing the lottery. You can’t count on it to produce results. It is a Push and Pray technique: you push your information out to others and pray that they respond.
It rarely works. Your contact loses your card or simply forgets about you, or the timing wasn’t right, or, in spite of the connection you thought you’d made, a single conversation usually isn’t enough to launch a client relationship.
That initial conversation should be about understanding your prospects’ problems, needs and concerns, and collecting their contact information. The objective of networking is not to expound on your credentials.
Spend the time you have with prospects (or people who might know a prospect) asking questions and collecting information. Then you can determine whether they would have any genuine interest in/need for the solutions you provide. Use this client problem centered networking strategy to initiate and build profitable relationships.
Pull Information
1. See how many cards you can collect from prospects, and
don’t worry about how many of your own business cards you distribute. Some successful marketers don’t even have a business card.
2. When you meet people, use the time to gather information from them, including:
• Primary concerns about their business
• Problems they want solved
• Unmet business needs
• Areas where the solutions you provide overlap with their needs
• Their contact information
3. Continue to expand your network. Whenever you make a contact, ask for referrals to other prospects.
4. Once you have this information, enter it into your
database or contact manager.
Build Relationships
1. People have short memories. Follow-up after your initial contact and then stay in touch with your network on a regular basis. If you let more than a month go by without making contact they’ll forget that you exist and that you are the best person to solve their financial, legal, human resource, design, or other problems.
You’ll want to make personal contact with some people on your prospect list, but in most cases, a letter, newsletter or ezine will do the job. Use the merge function in your software to personalize your mailings.
2. Demonstrate the value of your expertise or products by sending prospects and clients an idea or suggestion they can use right away. You could present this in an article you’ve written, or one you’ve read. Your contact will then associate you with the problems you solve.
Pull information from prospects and clients to grow your network, stay in touch and regularly demonstrate the value of your products and services.
Networking should be one of the core marketing tactics of most independent professionals and small business owners. Use client-centered networking to lessen your reliance on costly and time consuming cold calling/telemarketing and advertising. Over time, this business building strategy will reward you with a steady stream of new clients.
Top 10 Ways to Maximize Your Networking Approachability
After reading and researching thousands of books, articles and other resources on communication, first impressions, networking and conversation, I’ve learned one thing: none of them address what approachability means. Or maybe they just don’t take the time to define it, stress its importance and offer suggestions on how to maximize it.
That research was my impetus for writing The Power of Approachability. I wanted to give people a clear picture of what the idea meant, along with many small tips and suggestions to put that idea to use – one conversation at a time.
So, straight from the pages of the book, here are my Top Ten Ways to Maximize Your Networking Approachability.
Ready to Engage
The word approachability derives from the Latin verb appropriare, which means “to come nearer to.” Interesting. It doesn’t say anything about the approach-er or the approach-ee. Just “to come nearer to.” So the first idea to remember is that approachability is a two way street. It’s both you stepping onto someone else’s front porch; and you inviting someone to step onto your front porch.
Although this article will address both sides of the street, here’s an example of the former. When you arrive at a meeting, event, party or anywhere in which many conversations will take place, prepare yourself. Be “ready to engage” with conversation topics, questions and stories in the back of your mind ready to go as soon as you meet someone. This will help you avoid those awkward “How’s the weather” type of discussions.
CPI
This acronym stands for the Common Point of Interest. It’s an essential element to every conversation and interaction. Your duty, as you meet new people, or even as you talk with those you already know, is to discover the CPI as soon as possible. It connects people to you. It allows them to feel more comfortable talking to you. And it increases your approachability inasmuch as people will be magnetized to you due to the commonality you share.
A great tip is to ask the right type of questions. Similar to our first example, “ready to engage,” you don’t want to ask people about the weather. You can do better than that! Instead, ask questions that begin with “What’s your favorite…” “Tell me the best…” or “When was the last time…” The CPI is almost guaranteed to be discovered.
Flavored Answers
In the event that one of those Fruitless Questions like “How’s it going?” “What’s up?” or “How are you?” comes up, don’t fall into the F.I.N.E. trap. In fact, fine isn’t even a word. No, seriously! I looked the word up in 23 different dictionaries and it wasn’t listed! Upon further research I discovered that F.I.N.E. is an acronym for “Feelings I’m Not Expressing.”
A great technique is to offer a Flavored Answer to a Fruitless Question. Instead of “fine,” try “Amazing!” “Any better and I’d be twins!” or “Everything is beautiful.” Your conversation partner will instantly change his or her demeanor as they smile and, most of the time, inquirer further to find out what made you say that answer. Because nobody expects it. And offering a true response to magnify the way you feel is a perfect way to share yourself with others, or “make yourself personally available” to others.
Don’t Cross Your Arms
Even if it’s cold, even if you’re bored, even if you’re tired and don’t want to be there – don’t cross your arms. It’s such a simple, subconscious non-verbal cue that too many people practice and it hinders their approachability.
As a result, people won’t want to “bother” you. They will form the impression that you are defensive, nervous, judgmental, close minded or skeptical. Honestly, would you want to approach someone like that? I know I wouldn’t.
Don’t Assume
Every time you assume, you end up making an … yeah, yeah, yeah – we get it. Or do we? How many times have we uttered one of the following sentences, only to be stricken with a terrible case of Foot-In-Mouth Disease?
• You must be new here?
• How’s work going?
• Do you remember me?
Remember, just because someone walks in whom you’ve never seen before – doesn’t mean he’s new. Or just because you’re at a networking meeting – doesn’t mean everyone in attendance has a job. And believe me, not everyone you remember – remembers you.
Approachability is a function of comfort, so it’s important to sidestep these moments of embarrassment with Success Sentences. These are phrases that allow the other person to offer you’re the information you need to know. Examples include, “I’m not sure we’ve met before,” “What are you working on this week?” and “I’m Scott, we met last month at the Chamber meeting.”
Options for Communication
Your friends, colleagues, customers and coworkers will choose to communicate with you in different ways. Some will choose face to face, some will email, others will call, while others will do a little of everything. The bottom line is: make all of them available. On your business cards, email signatures, websites or marketing materials, let people know that can get in touch with you in whatever manner they choose. Sure, you might prefer email. But what matters most is the comfort of the other person and their ability to communicate effectively.
A good idea is to give people as many options to contact you as possible. There’s nothing more annoying to a “phone person” than when she discovers she can’t get a hold of you unless she emails you.
Email Signature
Whatever program you use for email - Outlook, Eudora, Yahoo, Hotmail - find out how to customize your signature. There's nothing more frustrating than receiving an email from someone who wants to talk further, get together or have you send them something that doesn't have any personal information in the email. So at the end of every email you send, always cross reference the following information:
• Name
• Title
• Company/Organization
• Mailing address
• At least two phone numbers
• Fax number
• Email address
• Website
• A sentence or two about yourself, your company or your job
Think of it this way: have you ever received a handwritten letter from someone that had no return address stamped on the envelope?
Always Have Business Cards
Have you ever told a story about a successful, serendipitous business encounter that ended with the phrase, “Thank God I had one of my business cards with me that day!”? If so, great! You’re practicing approachability by being “easy to reach.”
If not, you’ve no doubt missed out on valuable relationships and opportunities. And it happens – people forget cards, get their supply reprinted or change jobs. But the bottom line is; there is a time and place for networking: ANY time and ANY place. Because you just never know whom you might meet.
No Fear
They won’t say hello back to me. They won’t be interested in me. I will make a fool of myself. This is the number one reason people don’t start conversations. However, practice will make this fear fade away. The more often you you start conversations, the better you will become at it. So, be the first to introduce yourself or say hello. When you take an active instead of a passive role, your skills will develop and there will be less of a chance for rejection. Also understand the gains vs. losses. For example, what’s so bad about a rejection from someone you don’t even know?
Wear Your Nametag
I’ve heard every possible complaint about wearing nametags, and all of them can be validated. Case in point:
• Nametags look silly – yes, they do. But remember, everyone else is wearing them too.
• Nametags ruin my clothes – not if you wear them on the edge of your lapel or use cloth-safe connectors like lanyards and plastic clips.
• But I already know everybody – no you don’t. You may think you do, but new people come in and out of businesses and organizations all the time.
• But everyone already knows me – no they don’t. Even the best networkers know there’s always someone new to meet.
Your nametag is your best friend for several reasons. First of all, a person’s name is the single context of human memory most forgotten. And people are less likely to approach you if they don’t know (or forgot) your name. Secondly, it’s free advertising for you and your company. Third, nametags encourage people to be friendly and more approachable. TRUST me on that one!
Gain Control of Your Marketing Efforts and Assure a Steady Flow of Clients
When it comes to marketing, do you ever feel like you are at the mercy of the tides – following up on a referral here, chasing a lead there and more often than not ending up battered and bruised by the rocks along the shoreline? There is a simple solution. It is a solution that will put you in control of your marketing efforts and help assure a steady flow of prospective clients: develop and use a contact management database.
Now what could be simpler? And if you invest in developing your database, like an investment in a great stock or mutual fund, your return will be many times the initial investment. As with most things knowing what needs to be done is simple. Actually doing them or doing them successfully is a little bit more complicated. That is why so many of us have contact management databases like ACT! or Goldmine installed on our computers with nary a name entered in while we continue to be tossed about helplessly like a seashell in the marketing tide.
Gain control of your marketing efforts now!
Set-up a contact management database – Pick a program – ACT! and Goldmine are popular contact management databases. Outlook may even work if you’re just getting started. And coaches should definitely explore Client Compass, a customized business management software including a client and prospect database, developed for coaches by coaches. Talk to other people in your line of business to see what they are using and what they like and dislike about the program. Give some thought to how you might use the database and what types of information you want to collect.
Here are some general things to consider as you start this process:
• Have one list. Setting up multiple lists for example one with everyone you met at one networking event, another with names from a second networking event and a third from a mailing list you purchased leads to duplicates that at best needlessly increases costs and at worst irritates your prospective clients with duplicate mailings. Be especially careful of this when doing mass e-mailing.
• Set-up fields so contacts can be sorted in multiple ways. For example, you would want to include fields for the source of the name; the type of business the individual is in; which of your products/services they are most likely to be interested in; and whether they are a suspect, prospect, potential referral source, current client, past client, etc.
• Determine other purposes for which you may want to use the database. Client Compass for example has a multitude of functions helpful to managing a coaching practice including client and prospect information tracking, coaching call summaries, administration, marketing and invoicing. There's even a credit card billing option. Goldmine can be used to track both opportunities (proposals that you might have out and the status of the proposals) as well as active projects – especially helpful for consulting projects where multiple people may be involved.
• Be sure you can easily use the names for direct mail and e-mail purposes. The database program should have the capability to do merge mailings and e-mails to selected groups or the ability to export to other programs such as Excel so mail merges can be accomplished.
Invest in the technology and the assistance necessary to set-up a functional database system because this is one of the most valuable tools in constructing an effective marketing program.
Feed the database on a regular basis. The best designed database with all the latest technological bells and whistles is useless if it doesn’t have any names in it. The primary objective of much of your promotional efforts should be obtaining contact information for individuals who fit the profile of your target customer. You can then enter this information into your database and begin the relationship development process with these individuals.
So how can you feed your database?
• Networking. When you are networking be sure to ask for the cards of the people you meet who could be prospective customers. In fact, it is much more important to obtain their card than it is to give them your card.
• Speaking. When you speak or do presentations be sure you have a mechanism for obtaining the names of the people in attendance. A door prize is one good way to do this.
• Writing. If you write articles be sure to invite readers to your website to sign-up for your regular newsletter or a free guide.
• Direct mail and advertising. With a few exceptions, the goal of direct mail or advertising should not be to make a sale. It should be to obtain contact information so you can continue to market to those individuals who have shown an interest in your services. Therefore your promotional pieces should be designed to get a maximum number of people with even a slight interest in your services to provide you their contact information. Giving away a free guide is one excellent way to accomplish this.
Obviously once you have contact information it must be entered into the database. The 500 cards you collected through networking activities last year aren’t doing much good wrapped in a rubber band lying in desk drawer. If you get even a few business cards a week that need to be entered into the database it is well worth an investment in a card scanning program such as CardScan. Be sure the program you select allows export of the contact information to the contact database program you will be using. In fact, a program like CardScan could serve as the primary contact management system if you are just getting started. If adding names to your database is something you just never seem to get done the investment in some administrative support to accomplish this task can pay off handsomely.
Consistently nurture the names in the database. A great database with hundreds or even thousands of names in it is useless unless you actually have contact with the names in the database. This is a topic for another article or even a whole book. At a minimum there should be follow-up with every contact shortly after you receive their contact information (i.e. a note or e-mail to someone you met at a networking event within a few days of meeting them) and regular, planned contact with them at least monthly going forward. With today’s technology much of this can be automated.
Protect this valuable asset. Your contact database is one of your most valuable assets. Be sure you protect it. Do regular back-ups and store these back-ups off site. For about the cost of a week’s worth of Starbuck ’s coffee you can have all of your files backed up automatically each night and stored on a remote server. What would be the cost of replacing your contact database?
Get your feet planted solidly in the sand. Invest in developing, maintaining and using a contact management database to harness the power of the marketing tides and generate the leads you need to grow the business of your dreams.
7 Habits of Highly Horrible Networkers™
Networking is a term that didn't exist (academically) until almost 40 years ago. It's a word uttered in and around the business world every day, yet is unclear to most as to how it actually works. Still, it's a fundamental tool to the success of any business.
By definition, the term networking is the development and maintenance of mutually valuable relationships. It's not schmoozing; it's not just handing out business cards, selling, marketing or small talk. Those activities are part of networking, but unfortunately, many people's misunderstanding of the term causes them network ineffectively.
The following are The 7 Habits of Highly Horrible Networkers™, and they can stand in the in your way of developing mutually valuable relationships. So, next time you attend your Chamber or Association meeting, keep these ideas in mind so you can offer the most value to your fellow networkers.
Habit #1: Attitude Much like the development of any skill, networking begins with attitude. Unfortunately, Highly Horrible Networkers have the wrong attitude. If you've ever attended a networking function before, perhaps you've encountered businesspeople who act in the following ways:
• The hard sell – they believe networking is about one thing and one thing only: selling products and services to everyone in the room.
• Business only – they're not there to make friends. They're not there to have fun. And they're certainly not interested in developing mutually valuable relationships.
• It's all about me – they don't take the time to help and share with others, but rather focus on their own needs. In other words, they can't spell “N-E-T-W-O-R-K-I-N-G” without “I.”
Attitude is fundamental to effective networking. In fact, it's the most important habit to understand.
Habit #2: Dig Your Well WHEN You're Thirsty One of my favorite networking books is called Dig Your Well Before You're Thirsty, by Harvey McKay. It's probably the most well known text on this subject. The key to McKay's work is making your friends, establishing contacts and developing relationships – before you need them. Getting what you want by helping others get what they want first.
Enter the Highly Horrible Networkers, who only network because:
a) They need new customers
b) They have a new product or service to sell
c) Their boss forced them to do so
Take my friend Lawrence, for example. He's quite successful in the insurance business
; however he recently approached me about using networking to obtain some hot leads.
“My numbers are down. My boss is on my back. I gotta get out there and start networking…or else! What do you suggest?”
“Networking takes time,” I explained, “and you can't expect to come into loads of business or dozens of potential clients without developing the relationships first.”
As you already learned, networking is the development and maintenance of mutually valuable relationships…over time. If you try to dig your well WHEN you're thirsty, you may never find a drink.
Habit #3: Dealin' the Deck Habit #3 is a dangerous one, and it happens all the time. Have you ever seen people distribute 173 of their business cards during the first 5 minutes of the event? They move as quickly as possible from one person to the next. They don't make eye contact, they don't ask to exchange cards – they just deal them out.
“Here's my card, call me if you need a designer! See ya later.”
“But…I…never even got your name!” you muse.
This is guaranteed to make people feel puny and insignificant. Notice these Highly Horrible Networkers don't spend time actually meeting and establishing rapport with new people; but rather concentrate on giving out as many cards as possible. It's quantity over quality, right?
Wrong.
Dealin' the Deck is one of the most common networking pet peeves. Whenever I give my program The Habits of Highly Horrible Networkers™, I walk out into the audience for a quick demonstration of this habit. I grab a stack of business cards and quickly jump from table to table tossing out dozens of them without as much looking at the audience members I'm handing them to.
Unfortunately during one speech, it backfired.
Literally.
Last year, I was demonstrating Highly Horrible Habit #3 when speaking at a local business meeting. While hopping from table to table as dozens of cards flew through the air and into people's laps and salads, someone yelled out, “Oh my God!”
I stopped dead in my tracks. I looked back at the head table and noticed that one of my cards landed in the centerpiece…
…which was a candle!
MY BUSINESS CARD WAS ON FIRE!!
I threw down the microphone, lunged at the table and snatched the burning business card from the candle! As I toppled over the chair in front of me I yelled something to the effect of “Oh my God!” shook the flames off my half burnt card and regained my balance to a roaring applause/laughter from the audience.
“And…uh…this just goes to show you ladies and gentleman,” I fumbled, “When you deal the deck of business cards without eye contact or consideration…uh…people may as well set them on fire – because they're not going to read them anyway!”
Nice save.
Habit #4: Unprofessional Information It's remarkable how often some business cards will contain unprofessional information. Have you ever received someone's card with one of those ambiguous, offensive and questionable email addresses with AOL, Hotmail or Yahoo? Not only are those email servers frustrating and ineffective for business communication, but just imagine how it looks when someone has to send business emails to:
• HotLips98@aol.com
• KaylasMommyRules@yahoo.com
• Isellcars2U@hotmail.com
I have nothing against AOL, Hotmail or Yahoo. But if possible, always send and receive emails using the address of your organization's website, i.e., scott@hellomynameisscott.com. If you must use free servers like MSN, SBC and the like, choose a simple username that doesn't question your professionalism, i.e., jackgateman@yahoo.com.
Habit #4: Sit with the Wrong Company I'll never forget my first Chamber meeting. One afternoon I sat down with 6 other local businesspeople for our monthly networking lunch. Naturally, the first thing I did was look at everyone's nametags. (Not only to learn their names but to examine the effectiveness of their nametags' design and placement.)
But these were the nametags I saw: ADM Financial, ADM Financial, ADM Financial, ADM Financial, ADM Financial, ADM Financial, Scott. (Company name changed to protect the victims.)
Highly Horrible networkers not only attend meetings with their friends and/or coworkers, but they talk and sit with them the entire time! These are people with whom they've worked 5 days a week, 8 hours a day for the past 3 years! This is not a good technique to maximize your company's visibility.
This habit creates an elitist, unfriendly attitude. And think how uncomfortable this makes the one or two people sitting at the table who don't work for that company! It's unfair to them because they're unable to meet a diverse group of people with whom to develop mutually valuable relationships! Remember: If you're sitting with YOUR company – you're sitting with the WRONG company.
Habit #6: Small Talk is for Suckers Highly Horrible Networkers forget about the small talk. It's a waste of their time. They don't ask or answer about “New and exciting things happening at work” or “How Thanksgiving was,” they simply jump right into (what they believe to be) the most important part of the discussion: selling 17 of their products before the salad arrives.
Has this ever happened to you? For example, has someone ever introduced themselves, breezed right through the conversation and flat out asked you for a referral?
Refer you? I don't even know you!
Reciprocating self-disclosure is the most effective way to build rapport and ultimately develop trust. The people you want to do business with are those with whom you have built that rapport and trust. So, small talk is not for suckers. Debra Fine, author of The Fine Art of Small Talk put it best when she said: “Small talk is the biggest talk we do.”
Habit #7: Limitations Finally, Highly Horrible Networkers believe there is only one specific time and place for networking. It's called “A Room with A Sign Posted Outside That Says So.” In other words, they only network when someone forces them to. They don't believe networking opportunities in places like elevators, busses, supermarkets or parks.
That's it? A measly half hour for networking? Doesn't give you much time, does it?
The truth about networking is that it can happen anytime, anywhere. There is a time and a place for networking – it's called ANY time, and ANY place.
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